– There is no mandatory compliance to implement automatic crowd control by using sensors in Catalonia, while it is mandatory in other Autonomous Communities like the Valencian one, since last September


– The Catalan company, Counterest, performs real time crowd control at large events, night clubs and pubs and provides predictions and indicators to plan and improve event management with the technology


The Barcelona City Council has recently presented a framework agreement for the homologation of crowd control technology providers, in which the Catalan company Counterest has become a successful bidder.


After this public tender, Counterest has already performed crowd control in the last “Telecogresca” concert and “La Feria de Abril” public event for the City Council. Its system allows to control crowds in realtime and to program alarms in case the occupancy is nearing the maximum allowed. It also provides the influx of people during all hours and days and allows to detect external variables that affect people’s routes, and all of this is used to create predictions.


This technologic solution allows to strengthen the security of multitudinary events. Counterest uses 3D technology that is immune to light variations in the environment. Moreover, in contrast to other systems, it isn’t an intrusive solution as it’s installed on the ceiling of entrances and exits or outdoors and it doesn’t identify personal aspects.


In Spain, the Valencian Community is the only one that has approved the regulation to safeguard security


Surprisingly and after serious incidents that took place in multitudinary events, nowadays Catalonia doesn’t have a specific regulation for automatic crowd control, although it has already been seven years since the approval of the law 11/2009, which indicates that some venues and events need to have an automatic people counting system. On the other hand, in the Valencian Community was approved a law that obliges to use automatic crowd control systems when the occupancy allowed is larger or equal than 2.000, in September of 2016.


Beyond crowd control: a predictive model to improve services’ management


Counterest has developed solutions based on 3D sensors to count people in stores, shopping centers, museums, nightclubs, public transport vehicles and other types of crowded places. Beyond crowd control in real time, the Counterest system uses are much wider. One of the applications is to know how visitors behave in order to better adjust supply and improve services management. So companies use our devices and dashboards to analyze marketing campaigns, to plan staff, and to segment visitors by tastes, etc.


Furthermore, Counterest carried out an innovative project with the University of Cambridge to build a predictive model of London metro passengers to optimize the train supply and create a more efficient metro network.