Long waiting times are the main reason for abandoning bars and restaurants. An important fact is that, from 5 minutes of waiting, the customer’s time perception is the double. Moreover, for a few months Google has also shown this information in its applications Maps and Search. That is why, in addition to offering good food, […]
People go less and less to museums: a NEA¹ study and this article from The Guardian analyse the decline of visitors in countries such as the United States or the United Kingdom. Nevertheless, visitors’ rhythm to museums and heritage centres hasn’t stopped growing during the last years in Barcelona: from 2010 to 2016, visits have […]
In previous posts, we’ve talked about omnichannel operations in the retail sector and how physical stores will survive taking advantage of new technologies, and why having a complete and integrated vision of operations both in the points of sale and the online platforms is key. Banks are no different: branches‘ image and functions are changing, […]
Waiting time in a line before being attended can be crucial for the client when choosing one retailer or another. This aspect is accentuated where we shop more often, on working days, when we’ve less time and our impatience grows. It’s the case of supermarkets. For this reason, there are already many retailers that […]
In the past we’ve seen a lot of articles talking about why brick-and-mortar stores will disappear and why they will not. We clearly believe that physical stores still play a big role in the purchasing process and they will survive into the future thanks to technologies like automatic people counters and other solutions will see […]
On today’s post, we’re sharing with you how useful are visitor analytics tools for shopping mall owners and 5 key points to know how they use them to implement changes in their operations. These solutions provide huge amounts of data about visitors and retailers, and it is key to take them into account on management […]
Infographic – Counterest Visitor Analytics 2016 Find out how technology in retail like Automatic People Counters and WiFi Tracking allow to analyze the purchasing process and to identify best practices. Moreover, if you want to know the benefits of analyzing these ratios and take full advantage of People Counters: read this post!
Often, technology overwhelms us: instead of making life easier, it makes it more complicated. It happens when we try to adapt ourselves to the technology instead of doing the other way round. It seems easy to give free rein to our imagination. The need to bring technology into companies is being repeated like a mantra, […]
Businesses today require having analytical data that helps them better understand their customers. Through this data it is possible for businesses to better meet their customer’s needs and track their own performance. However, a recent report published by the EMC Corporation suggests that despite all this information, businesses are having trouble sorting through all the […]
Office buildings, hospitals, schools and stores are among the largest consumers of electricity. A significant part of this energy consumption is attributed to HVAC systems aimed for maintaining comfort for occupants. But in most cases these systems operate permanently and do not consider the actual occupancy rate. In fact, in most cases, HVAC systems are […]
